Burj Khalifa At the Top

There is more to the Burj Khalifa than just its record-breaking height. It puts you right at the edge of the city – where the Dubai skyline looks almost unreal against the horizon.

• Step inside the highest observation deck in the world.
• Visit the spacious observation decks on Levels 124 and 125.
• Take in clear views ofthe ever-changing skyline of Dubai through floor-to-ceiling glass windows.
• Ride the double-deck elevators shooting up at a thrilling speed.
• Click stunning skyline photos from 452 metres above the ground.
• Watch famous landmarks like Dubai Fountain, Palm Jumeirah and Dubai Marina from above.
• Perfect for families, couples, solo travelers and photographers.
• Skip the stress by securing your preferred time slot with us in advance.

• Bring your passport or Emirates ID when going for the activity.
• Reach the location 20 to 30 minutes before the scheduled time for a smooth security check-in.
• Entry is valid only for the booked date and time.
• Please don’t bring large luggage or oversized bags inside the activity premises.
• Small handbags and cameras are allowed.
• If your target is to visit around sunset hours – book your tickets in advance and arrive early to avoid the queue.
• Pair smart casual or any decent outfit with comfortable footwear.
• The management is not responsible for any loss or injury during your visit.
• If you fail to show up for some reason – you won’t get any refund.
• No outside food or drinks are allowed.
• Children must visit along with their parents.

• Prime Hours: Daily from 3 pm to 7 pm.
• Non-Prime Hours (Morning): Daily from 8 am to 2:30 pm.
• Non-Prime Hours (Evening): Daily from 7:30 pm to 11 pm.

You can easily reach Burj Khalifa via public transport – the connectivity is decent. We also provide private transfers with a small additional charge.

• Hop on the Redline metro and get off at the Dubai Mall Station. From here, you have to walk for a few minutes to reach your location.
• Bus lines 27 and 29 stop near the Dubai Mall. You can take the bus route as well to reach.
• Private transfers are available with us. You can book it with a small additional charge.

• Reach 30 minutes before your scheduled entry time.
• Carry a valid photo ID for verification.
• Keep your booking voucher ready for entry.
• Large bags and luggage are not permitted.
• Sunset slots are the busiest – so expect longer queues.
• Follow all attraction rules and staff instructions.
• Don’t bring any prohibited items inside.
• Wheelchair facilities are available.

• A full refund is issued for cancellations requested 24 hours before the scheduled activity.
• No refunds are made for cancellations within 24 hours.
• We will issue a full refund only in case of cancellations due to operational or technical issues.

• Kids below 3 years old go free.
• Children between 3 and 10 years must book child tickets.
• Those over 10 years must book standard tickets.

• If the attraction is closed due to technical issues, maintenance or operational reasons – an alternative date or a suitable refund will be offered.
• In case of government restrictions, public holidays or force majeure events – the organiser reserves the right to reschedule or cancel the booking.
• If your selected time slot becomes unavailable due to unforeseen circumstances – you will be offered the next available slot or an alternative date.
• Any refund or rescheduling will be processed according to the attraction operator’s terms and conditions.
• The organiser’s decision will be final in the event of circumstances beyond their control.

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Which floors can I cover with At the Top tickets?
At the Top is the standard Burj Khalifa ticket. It grants access to Levels 124 and 125 – offering panoramic city views from beautifully designed indoor and open-air viewing platforms.

When to visit Burj Khalifa?
Choose a sunset slot to see Dubai change from daylight to a sparkling city after dark. If you prefer a quieter experience – visit in the morning or book an evening slot after the sunset crowd.

Does it take long to explore the attractions inside?
It takes around 1.5 to 2 hours – including security checks, the elevator ride and the observation decks.

Is a camera allowed inside?
Yes. Photography is allowed throughout the observation decks. Make sure to charge your phone or camera properly before coming.

Can children and senior adults visit Burj Khalifa?
Yes. The attraction is designed to be accessible. Families, older adults and wheelchair users can explore the observation decks without any hassle